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About Us


MultiAdventure Tenerife


 Service Description 

MultiAdventure Tenerife is a reservation center that offers its users at the web address www.tenerifeskyexperience.com an exhaustive list of Providers of tourist activities in Tenerife
we are facilitator and mediator between user and provider ( responsible of the proper activity contracted by the user.)


 Cancellation and Returns 

Tenerife MultiAdventure reserves the right to accept or reject a reservation request for any reason including, but not limited to the unavailability of a reservation, an error in the price or description or image of the service, or for any error in the purchase. If a purchase is canceled, the total amount received by the same way he used to make the purchase within approximately 7 business days will be refunded.

The holder of the purchase will be entitled to claim a refund no later than 7 calendar days of the date of purchase, regardless of the service were purchased through the Web. This condition shall not apply to purchases marked with a date of less than 7 working days to carry out the activity, in which case the customer advance may not claim a refund of the purchase of the service after purchase is made.

Unable to attend the contracted service or an error on the acquisition are not valid for reasons be repaid. You may only be canceled purchases and proceed to return as long as the supplier express order to that effect is received and that usually occurs in cases of force majeure, especially weather conditions, …

Excluded from this case those returns resulting from an error attributable in which case you agree to change the activity or service for another as long as there is availability. In the event that you could not make change the amount will be refunded. To enforce a refund please contact us on the phone +34633801827

Notwithstanding the foregoing, if the operator fails to redeem your voucher on the date of the activity described in the bonus received by fault of the user, the bond shall be considered expired and does not allow their exchange, in which case the bondholder is not entitled under any circumstances to refund the amount paid.


 On the Contents 

we make our best efforts so that the information from our suppliers is current and accurate, we can not be responsible for any errors that may exist in the content displayed as these are provided directly by suppliers.
Content of this website is expressly forbidden to publish in any form or for use, distribution or inclusion in other contexts accessible to third parties.


 If you have a Complaint 

If you have any complaints the service received in the development of the outsourced activities, you must apply directly to the service provider to remedy the problem and would appreciate us know our customer service on the phone +34 633 801 827


 Data Protection 

Under the provisions of the Organic Law on Protection of Personal Data, Law 15/1999 of 13 December, we inform you that the data obtained through the booking form or registration on our website will be included in a file automated called USERS
You expressly consent to the processing of data, in order to have a personal area on our website to allow you to reprint their bonds booking, change dates, cancel your reservation or send information about our services and to share such data Provider of outsourced activities.
We inform you also that in accordance with the Data Protection Act you can exercise your right of access, rectification, cancellation and opposition by writing to the address reservas@tenerifeskyexperience.com


 Legal information 

www.tenerifeskyexperience.com is a web property MultiAdventure Tenerife for booking tours of other companies.
Holder with NIF:  23815053w
Address for Correspondence:  Calle Suecia nº3 apto 5 – Municipio de Adeje – Tenerife
Telephone Contact:  +34 633801827
Mail Contact:  reservas@tenerifeskyexperience.com